Download

Write the list.
Someone shops it
and asks before overspending.

Not a catalogue of what a shop decided to put online. You write what you actually want — in your own words, from any shop — and a real person walks the aisles for you.

Download the app Earn as a shopper
Money held until it arrives M-Pesa in and out PIN at the door
How it works

Three steps, and you only do the first one.

Write your list

Type it the way you'd say it — “2kg rice, Coke 2L, paracetamol”. Add a brand if you care, a note if it matters, a second stop if it's at a different shop. You see the estimate before you commit.

A shopper takes it

Someone nearby accepts, goes to the shop, and works down your list item by item — found, not found, or a substitute they check with you first. You watch it happen and can message them throughout.

It arrives, you say a PIN

Your recipient reads out a four-digit code at the door. That is what releases the money — not a tap in an app, not a photo. Until then it is held.

Where the money sits

Nobody fronts cash. Not you, not the shopper.

The till is paid directly

When your shopper reaches the counter, the shop is paid straight from SendMe — not out of the shopper's own pocket to be repaid later. They carry no float and no risk, which is why they can take your order in the first place.

Your money is held, not spent

The cost leaves your wallet when you place the order and sits there until delivery. Anything left over comes back — if three items weren't in stock, you are not paying for three items.

A price rise needs your word

If the shelf price is higher than estimated, the shopper cannot just buy it. It stops, you are asked, and the difference is held before anything is paid. No surprise total at the door.

M-Pesa, both directions

Top up from M-Pesa and withdraw back to it. Safaricom's charge is shown before you confirm, never discovered afterwards.

Earn with SendMe

Shop or ride, on your own hours.

Shop

Take orders near you, buy the items with SendMe's money, earn per stop. Switch the role off when you are not working and the requests stop.

Ride

Collect from a shopper and deliver to the door. You see what a job pays before accepting — the figure quoted is the figure that lands in your wallet.

Both need an ID check before your first job. One person, one check — do both roles if you want.

Support

Something wrong? Say so.

Talk to us

Email support@sendme.destrotechs.org or WhatsApp +254 701 530 647. If it is about an order, send the order number — it is on the order screen, and it saves us asking.

A problem with an order

Open the order and tap Report Issue rather than emailing. It reaches us with the chat, the photos and the delivery record already attached. Raise it within an hour of delivery, while the money is still held.

Closing your account

Email support from the phone number on the account. We settle your wallet and anything still running, then remove your personal details.

Privacy

What we know, and why.

What we collect

Your phone number, name, an email if you give one, your delivery addresses and your order history. Your location while a delivery is running. A device token, so a notification can reach you. Shoppers and riders also give an ID and a selfie, because somebody is being trusted with your money and your door.

What we do with it

Verify accounts, match orders to whoever is nearby, route deliveries, settle payments and contact you about your own orders. What is on your order goes to the person doing it. We do not sell your data.

This website

If you allow it, we use Google Analytics to count visits and downloads. It does not tell us who you are. Say no and nothing is stored — the site works the same either way, and clearing this site’s data in your browser lets you answer again.

The app

No third-party tracking beyond Firebase Cloud Messaging, which is what makes a notification arrive. Your sign-in tokens stay in your phone’s secure storage.

Your rights

Ask for a copy of what we hold, ask us to correct it, or ask us to delete it, at privacy@sendme.destrotechs.org. Financial records are kept as long as Kenyan tax law requires, whatever else goes.

Where it lives

On servers we control, for as long as your account is open.

Terms

The deal, in short.

Accounts

You must be 18 or older. What happens under your account is yours, so keep your PIN to yourself.

Orders and payment

You fund an order from your SendMe wallet before it starts. The money is held, not taken, and whatever is not spent comes back to you automatically. Shoppers and riders are paid into the same wallet.

Cancelling

Free before a shopper starts shopping. After that, talk to support — or open a dispute, if the shopping itself is what is going wrong.

Disputes

Raise one from the order screen within an hour of delivery, or at any point while the order is still being shopped. An order that never arrived can be reported later than that, but nothing can be disputed more than 30 days on — by then the money has been paid out. We read the chat, the photos and the delivery record, and decide.

What we are

A marketplace. We cannot promise a shop’s prices, or that it has what you asked for. You pay for what was actually bought and nothing else.

Conduct, and changes

No fraudulent orders, no harassment, no abuse — accounts are suspended for it. We may update these terms, and carrying on using SendMe is how you accept them.

Send someone for it.

Free to install. You pay for your shopping, the delivery, and a service fee you see before you confirm.

Download for Android Android · v1.5.0 · 69 MB · 05 Sep 2026
iPhone version is not out yet.
Installing it
  1. Tap Download for Android. Your browser will ask whether to keep the file — it is safe to keep.
  2. Open the downloaded file. Android will ask permission to install unknown apps from your browser, because this does not come from the Play Store yet. Allow it.
  3. Tap Install, then Open. Sign in with your phone number and the code we text you.